Despite being new in the market than most of our competitors, we pride ourselves on the basis of our excellent resources and highly skilled professionals. Our experienced management team understands the importance of a maintaining a sustainable relationship with customers, which is why our main goal is customer satisfaction so that our clients’ business and ours grow together. With our on-demand call center service you can set up an offshore workforce easily without having to go through the painstaking hiring process. We will provide you with only the best talent in the industry that will in turn help you attain your business goals effectively. And that too in a time -bound and cost-efficient way. We also ensure complete integrity, passion and commitment on part of our professionals.
Asteri Technology’s inbound contact center services include but are not limited to the following:
1.Customer service –
We understand the value of keeping customers happy and maintaining a symbiotic relationship with them. That’s why based on your requirements, preferences and standards, we can hire and train people for any kind of support need that you may have.
2.Answering service –
We can create a professional answering service team for you to answer your customer calls, convey messages to people and teams, and creating tickets in the system to address customer pain points.
3.Inquiry handling –
To support the sales team, answer phone calls, and address client inquiries in an timely and efficient manner, Asteri Technology can provide you with skilled set of professionals Long waits for your clients’ queries to be answered can thus be avoided with our quick service.
4.Technical support –
Our experienced technical support resources will ensure quick resolution to your customers’ complex queries.
5.Customer service –
We offer custom helpdesk solutions to make sure that all your customer requests and/or complaints can be efficiently lodged and addressed to ensure utmost customer satisfaction.
6. Phone Orders –
Our on-phone and online order-taking service is perfect for any small, medium, or large company looking for a simpler and cost-efficient way to accept orders from the customers.
